Privacy Policy

1. Introduction

Bomach Group of Company ("we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bomachgroup.com (the "Site") and engage with our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site or services. If you have any questions about this Privacy Policy, please contact us at bomachgroupmanagement@gmail.com.

2. Information We Collect

We collect information in several ways:

2.1 Information You Provide Directly

When you interact with our Site and services, you may provide us with:

• Contact Forms: Name, email address, phone number, location, and messages when you submit contact inquiries
• Service Quotes: Personal details and service preferences when requesting quotes
• Booking System: Name, email, phone, preferred meeting time, and service details for appointment scheduling
• Job Applications: Full name, email, phone number, resume, cover letter, and additional information when applying for positions
• Property Inquiries: Contact information and property preferences when inquiring about real estate listings
• Newsletter Subscription: Email address when subscribing to our newsletter
• Payment Information: Billing address, payment method details (processed securely through third-party providers)

2.2 Information Collected Automatically

• Cookies and Similar Technologies: We use cookies to enhance your browsing experience, remember preferences, and analyze Site usage
• Server Logs: IP address, browser type, operating system, pages visited, and time/date of access
• Analytics Data: Google Analytics and similar tools help us understand how you use our Site
• Device Information: Device type, model, operating system, and unique device identifiers

2.3 Third-Party Sources

We may receive information from business partners, marketing partners, and publicly available sources to enhance our records and improve our services.

3. How We Use Your Information

We use the information we collect for various purposes:

• Service Delivery: Processing quotes, bookings, job applications, and providing requested services
• Communication: Responding to inquiries, sending confirmation emails, and providing customer support
• Marketing: Sending newsletters, promotional materials, and updates about our services (with your consent)
• Account Management: Managing your account, processing payments, and maintaining records
• Compliance: Meeting legal, regulatory, and contractual obligations
• Analytics and Improvement: Analyzing Site usage patterns, improving user experience, and optimizing our services
• Security: Protecting against fraud, unauthorized access, and other illegal activities
• Business Operations: Managing our business, internal operations, and business relationships
• Recruitment: Evaluating job applications and contacting candidates

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who assist us in operating our Site and conducting our business, including:

• Email service providers (for sending communications)
• Payment processors (for handling transactions)
• Cloud hosting providers (Cloudinary for media storage)
• SMS service providers (SendChamp for communications)
• Analytics providers (Google Analytics)
• Security services (Google reCAPTCHA)

4.2 Legal Requirements

We may disclose your information when required by law, to comply with legal processes, or to protect our rights and the rights of others.

4.3 Business Transfers

If Bomach Group is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction.

4.4 Aggregated and De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for marketing, analytics, and research purposes.

5. Data Security

We implement appropriate administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure encryption protocols (SSL/TLS) for data transmission
• Restricted access to personal data (staff access on need-to-know basis)
• Regular security assessments and updates
• Secure file storage and backup procedures
• CSRF protection and secure form handling
• Google reCAPTCHA protection against automated abuse

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections to any inaccurate data. Contact us at bomachgroupmanagement@gmail.com to make such requests.

6.2 Opt-Out of Communications

You may unsubscribe from our newsletter and marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. Note that we will still send you transactional and service-related messages.

6.3 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect the functionality of our Site.

6.4 Data Deletion

You may request deletion of your personal information, subject to certain legal and operational requirements. We may retain information as necessary to fulfill our obligations, comply with the law, or resolve disputes.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary depending on the type of information and the purpose for which we use it:

• Contact Inquiries: Retained for 2 years unless you request deletion
• Job Applications: Retained for 12 months unless you request deletion
• Booking Records: Retained for service and support purposes for 3 years
• Newsletter Subscribers: Retained until unsubscription
• Transaction Records: Retained for 7 years for legal and tax purposes

8. Third-Party Links and Services

Our Site may contain links to third-party websites and services that are not operated by Bomach Group. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

9. International Data Transfer

Our Site is operated in Nigeria. If you are accessing our Site from outside Nigeria, please be aware that your information may be transferred to, stored in, and processed in Nigeria and other countries where our service providers are located. By using our Site, you consent to such transfers.

10. Children's Privacy

Our Site and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information and terminate the child's account immediately. If you believe we have collected information from a child under 18, please contact us immediately.

11. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to know what personal information is collected, used, shared, or sold
• Right to Delete: You have the right to request deletion of personal information collected from you
• Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on our Site and updating the "Last Updated" date. Your continued use of our Site following the posting of revised Privacy Policy means that you accept and agree to the changes.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at: